Privacy Policy

1) Who controls your data

Controller: Lance Vrabl, Ignazgasse 9/5, 1120 Vienna, Austria. Contact: support@ndey-kntent.com.

2) Data we collect

• Account: email, authentication identifiers, payment processor customer ID.
• Payments: processed by our payment partner (card details never hit our servers).
• Usage: logs, device/browser info, IP for security and abuse prevention.
• Uploads: images you submit for upscaling; stored only as needed to deliver the Service.
• Cookies: essential cookies for login; optional analytics if enabled.

3) Purpose & legal bases (GDPR)

• Contract: provide the Service, deliver credits, process upscales.
• Legitimate interests: fraud prevention, service security, product improvement.
• Consent: optional analytics/cookies where shown.
• Legal obligation: comply with accounting, tax, and lawful requests.

4) How we use the data

• Operate and improve the upscaler and user experience.
• Process payments and manage credit balances.
• Detect and prevent abuse, spam, and security incidents.
• Communicate about updates, support, and legally required notices.

5) Sharing

We do not sell personal data. We share with:

• Our payment partner for payments.
• Hosting and storage providers for infrastructure.
• Authentication and analytics providers (if enabled) under data processing terms.
• Law enforcement or regulators when legally required.

6) International transfers

We may process data outside the EEA. Where we do, we rely on safeguards such as Standard Contractual Clauses or equivalent lawful mechanisms.

7) Retention

Account and billing data are kept while your account is active and as required by law. Uploaded images are retained only as needed to deliver the Service and are routinely purged thereafter.

8) Your rights

You may request access, correction, deletion, restriction, portability, or objection where applicable. You can withdraw consent for optional cookies/analytics at any time. EU/EEA users may lodge a complaint with their local supervisory authority.

Contact: support@ndey-kntent.com

9) Cookies

We use essential cookies for security and session management. Optional analytics cookies (if enabled) are presented with consent choices in the cookie banner. You can also manage cookies via your browser settings. See our Cookie Policy.

10) Security

We use TLS in transit, role-based access, and industry-standard practices. No system is perfectly secure; please use strong passwords and protect your account.

11) Children

The Service is not directed to children under 13, and we do not knowingly collect their data.

12) Changes

We may update this Policy. Material changes will be communicated via the site or email. Continued use after changes means you accept the updated Policy.